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Michael Arnold

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Boomtime ahead for chatbots in retail

New data from Juniper Research predicts consumer interaction with chatbots in retail will …

China fuels Hermes sales bounce

Hermes sales soared 13 per cent last quarter after an especially strong performance across…

Forever 21 Chinese online store to close

Fashion retailer Forever 21 will close its Chinese e-commerce website amist indications of…

Godiva New York City store a launchpad for global plan

The Godiva New York City store not only presents the newest store look, it serves as a lau…

King Living opens flagship retail store in Shanghai

Australian furniture and lifestyle brand King Living has opened a flagship retail store in…

Burberry Shanghai flagship store shuttered

The Burberry Shanghai flagship store has been shuttered as the British luxury-goods retail…

The North Face releases bags made from recycled tents

Outdoor gear firm The North Face is teaming up with British eco-designer Raeburn to make d…

Aggressive regional expansion planned by Under Armour Asia

An Under Armour Asia headquarters is set to open in Hong Kong this year, part of an aggres…

Gucci invests $10m in diversity program

Luxury apparel retailer Gucci has invested US$10 million into a diversity program to foste…

Are shoppers ready for gender-neutral changing rooms?

UK fashion retailer Primark has introduced gender-neutral changing rooms in two stores, pr…

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