Technology News - Inside Retail Hong Kong

Jack Ma - Alibaba

‘Decades of pain’ ahead, warns Jack Ma

Society should prepare for decades of pain as the internet disrupts the economy, warns Ali…

Li & Fung supply chain

Li & Fung to create ‘supply chain of the future’

Li & Fung has unveiled a three-year plan to create what it describes as “the supply …


Retail IoT connections to more than treble by 2021

Retail IoT connections will rise 350 per cent by 2021 according to new data from Juniper R…

Closeup of a hand holding phone and scanning qr code. Woman hand

Guided tour for retailers attending International ICT Expo

Hong Kong retailers have an opportunity to see the latest retail technology first-hand dur…

Starbucks Malaysia

Starbucks app boosts digital engagement

A Starbucks app allowing customers to order and pay from their phone has been launched in …

Happy young man with woman carrying shopping bags while pointing at window display

Asia-Pacific shoppers expect data integrity

Four in five Asia-Pacific shoppers will not buy from a brand again if their data has been …

Digital wall blurred

Tracing the past for retail’s tomorrow

New research examines the key milestones in the evolution of customer experience to chart …

Pie tops - pizza hut

Pie Tops make pizza orders a ‘shoe-in’

Ordering a pizza has stepped up a notch with “Pie Tops” sneakers being launched by Piz…

SmarTone Robotics

SmarTone robots get to work greeting customers

SmarTone robots have started work at the telco’s retail stores, greeting customers and c…

Customer paying with NFC technology with wearable watch

High interest in wearable devices in China

Mintel research finds that 43 per cent of urban consumers are interested in buying wearabl…


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